Last Updated: June 5, 2025
Pillar AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered communication services for foundation contractors.
By using Pillar AI's services, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our services.
This policy applies to all information collected through our services, including our website, mobile applications, phone services, and any related services, sales, marketing, or events.
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.
We collect information you provide when you:
This information may include your name, email address, phone number, business information, payment details, and communication content.
When you use our services, we automatically collect certain information, including:
We may receive information about you from third-party partners, such as business partners, marketing agencies, and data analytics providers. This helps us improve our services and provide more relevant experiences.
We use the information we collect for various purposes, including:
We may create aggregated, de-identified, or anonymized data from the information we collect. This data will not identify you personally and may be used for any purpose, including product development, research, and marketing.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
In the event of a data breach that affects your personal information, we will notify you in accordance with applicable laws and regulations.
We may share your information with third parties in certain circumstances:
We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as:
These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with our privacy policy.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request). We may also disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to request information about the personal data we hold about you and how it is processed.
You can request correction of your personal information if it is inaccurate or incomplete.
You can request deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.
You can request restriction of processing of your personal information and object to processing in certain circumstances.
You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
Where we process your information based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section. We will respond to your request within the timeframe required by applicable law.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
If you believe we might have any information from or about a child under 18, please contact us immediately.
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.
We ensure appropriate safeguards are in place for international transfers as required by applicable law, such as standard contractual clauses, Privacy Shield certification, or other legally acceptable mechanisms.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The revised policy will be effective immediately upon posting.
We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@pillarai.com
Phone: (800) 555-0123
Address: 123 Foundation Way, Austin, TX 78701
Data Protection Officer: dpo@pillarai.com
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.